Terms of Service

1.Who we are

Your Business Mind is operated by Krrisp Pty Ltd, a business registered in New South Wales, Australia. In these terms “we” and “us” mean Krrisp Pty Ltd, and “you” means the person or organisation using the service. Where you use the service on behalf of an organisation, you confirm you are authorised to accept these terms for it.

2.What the service is

The service stores notes you write, import or upload, organises them, and lets you ask questions about them by typing, by voice, by phone or on Telegram. On paid plans it can also work with accounts you connect, such as Google or Microsoft 365. It is a tool for holding and using your own information.

It is not advice. Nothing it produces is legal, financial, medical, tax or professional advice, and it should not be relied on as a substitute for a qualified person. Answers are generated from your notes and by an AI model, and may be incomplete or wrong.

3.Your account

You need an account to use the service. You are responsible for what happens under it and for keeping your sign-in details to yourself. Tell us if you believe someone else has access.

You must be at least 16 years old. The service is built for businesses and is not directed at children.

4.Your content

You keep all rights in the notes, documents and other material you put into the service. We claim no ownership of it. Only upload or import material you own or are entitled to use.

We use your content only to operate the service for you: storing it, indexing it so it can be retrieved, and sending it where you have asked it to go. We do not sell it, and we do not use it to train any model.

Nothing the assistant suggests is added to your notes, and nothing is changed in a connected account, until you approve or confirm it.

5.Your AI provider

Answering questions requires an artificial-intelligence provider. You connect your own account with a provider you choose, and you hold that relationship directly.

When you ask a question, the relevant parts of your notes are sent to that provider, and what happens to them there is governed by your agreement with them, not by these terms. You pay that provider directly; we add no charge. We do not control their availability, pricing, model behaviour, or how long they keep what they receive.

Notes you mark as sensitive are held back until you unlock them with your PIN in the app. Once unlocked, a sensitive note relevant to your question is sent to your provider like any other. Sensitive notes are never used on phone calls.

6.Connected accounts

If you connect Google, Microsoft 365 or Telegram, you authorise us to use that access to do what you ask. Email is only ever drafted, never sent by us. Anything that would add or change something in your calendar, spreadsheets or documents waits for you to confirm it. You can disconnect at any time in Settings.

7.Websites and documents you give us

If you give us a web address, we read publicly reachable pages from it to build your starting notes. Give us only an address you own or are entitled to have read. We do not attempt to get past logins or access restrictions. The same applies to documents you upload.

8.Plans and payment

The Mind is free. Paid plans (Engage, and others as they become available) are billed monthly in advance, in US dollars, by our payment provider. Your checkout may show the price in your local currency, converted at the rate shown there. Prices are as shown on our website at the time you subscribe. For customers in Australia, prices include GST, and you receive a tax invoice; business customers can add their ABN at checkout so it appears on it.

A paid plan renews automatically each month until you cancel it. If we change a price, we will tell you in advance, and the new price applies from your next renewal after the notice.

Voice packs are a one-off purchase of extra voice minutes, usable on any plan, the free Mind included.

Discount codes apply as described with the code. One discount applies per checkout. A discount that came with an affiliate's link cannot be combined with another code.

9.Cancelling and refunds

You can cancel a paid plan at any time in Settings, under Manage billing. You keep the plan until the end of the period you have paid for, then your account returns to the free Mind with your notes intact.

We do not give partial refunds for unused time. If you subscribed by mistake, contact us promptly and we will consider a refund. Closing your account cancels any paid plan immediately, without a refund for the rest of that period.

Nothing here limits rights you have under the Australian Consumer Law or other law that cannot be excluded.

10.Acceptable use

Do not use the service to break the law, to store material you have no right to, or to hold information about other people that you are not entitled to hold. Do not attempt to reach another subscriber's data, disrupt the service, or work around its limits.

11.Limits

Usage limits apply, including note limits, voice minutes, and how much can be read and written in a period. They exist to keep the service usable and its costs bounded, and we may adjust them. The limits for each plan are shown on our website.

The free Mind is provided at no charge and without any commitment as to availability, capacity or how long it will continue in its current form. We may change what it includes, or end it, and will give reasonable notice where we can.

12.Availability

We aim to keep the service running and we do not promise that it always will be. It may be unavailable for maintenance, because of a fault, or because something we depend on has failed.

Your notes matter to you, so keep a copy of anything you cannot afford to lose. We take reasonable care and we do not undertake to be your only copy.

13.Ending the service

You may stop using the service at any time and delete your account from within it. Deleting your account removes your notes, your account record and your sign-in identity. It cannot be undone.

We may suspend or close an account that breaches these terms, or where required by law. Where the circumstances allow it, we will tell you first.

14.Liability

To the extent the law allows, we are not liable for indirect or consequential loss, for lost profits or revenue, or for loss of data where you have not kept your own copy. Where liability cannot be excluded, it is limited to the amount you have paid us in the twelve months before the claim.

Nothing in these terms limits rights that cannot be limited under the law that applies to you. Consumers in some countries, including Australia, have guarantees that cannot be excluded, and nothing here affects them.

15.Breach and enforcement

If you breach these terms, we may suspend or close your account, remove material that breaches them, and refuse further access. We may also take legal action to recover loss or damage the breach causes us, including reasonable legal costs, and ask a court to stop a breach that is continuing or threatened.

Not acting on a breach straight away does not mean we give up the right to act on it, or on any later breach.

16.Your responsibility for misuse

You are responsible for, and will make good, loss or damage we suffer, including reasonable legal costs, to the extent it is caused by your breach of these terms, your unlawful use of the service, or material you put into it that you had no right to use. This does not apply to the extent the loss was caused by us.

17.Others we depend on

The service depends on other organisations to run, and on the AI provider you choose. We are not responsible for their acts or omissions, and their failure is not a breach of these terms by us.

18.Affiliates

If you take part in our affiliate program, the affiliate terms apply as well as these.

19.Changes to these terms

We may change these terms. The date at the top shows when they last changed. If a change materially affects you we will make it visible in the service. Continuing to use it after a change means you accept the revised terms.

20.Law

These terms are governed by the law of New South Wales, Australia, and the courts of New South Wales have non-exclusive jurisdiction. Non-exclusive means you may still have the right to bring a claim where you live, if the law there gives you that right.

21.Contact

Write to us at support@yourbusinessmind.ai.